Where your community's traffic
actually goes
Your property connects over an enterprise Metro Ethernet backbone to our core network at the iM Critical Data Center in Miami, a carrier-neutral facility built for continuous operation with conditioned power, redundant cooling, and multiple upstream carriers.
That is a different foundation than residential-grade infrastructure, and it is the reason a community of 400 units behaves like 400 independent business connections rather than one neighborhood sharing a pipe.
Fiber holds up in Florida
Fiber carries light, not electricity. It does not corrode in salt air, it does not degrade from moisture intrusion the way copper does, and it does not carry a surge into the building during a lightning storm. Our plant is built for the environment it operates in, and Florida communities are the only environment we have built in for 40 years.
We are watching before you call
Our network operations team monitors every community continuously. Degradation, faults, and capacity issues surface as alerts, and work begins before residents notice anything.
A large share of maintenance happens overnight and on weekends, invisible to the property. When something does require on-site work, your assigned technician is already there and your account manager tells your board what happened and what was done.
What this means for a
decade-long agreement
Boards sign bulk agreements for ten years. Over that term, the question is not whether the service works on installation day. It is whether the infrastructure underneath it was built to still be adequate in year eight.
Enterprise-grade construction costs more to build and is the reason we are still serving communities we connected decades ago.
What residents notice
Service that is simply on. No evening reboots, no calling to ask whether there is an outage, no working from the coffee shop because the connection is unreliable at home.
Ask us about uptime at communities near you.
We are happy to put your board in touch with boards we already serve.